Transfer a Call

To transfer a selected call to another number including a cell phone, different classroom or the front desk, you can use direct transfer or consultative transfer:


Direct Transfer

Immediately redirects the call without allowing you to speak to the transfer recipient (the person to whom you are transferring the call).

To make a direct transfer:

1. During a call, press the Transfer button . The call is placed on hold.

2. Dial the number to which you want to transfer the call.

3. Press Transfer button again.


Consultative Transfer

Redirects the call after first allowing you to speak to the transfer recipient.

To make a consultative transfer:

1. During a call, press the Transfer button . The call is placed on hold.

2. Dial the number to which you want to transfer the call.

3. Wait for the call to be answered. Speak to the transfer recipient. Then press the Transfer button or hang up the handset.

4. If the transfer fails, press the Resume soft key to return to the original call.


Cancel Transfer

1. To cancel your consult call-transfer attempt:

Press the Cancel soft key.


Transfer button is number 5 on the below diagram.